Question 1

What do we actually receive at the end?

Accepted Answer

Three documents. A heatmap of every department, a readiness assessment for each team showing the spread between its weakest and strongest person, and a one-page scorecard for each individual. All three are ready to put in front of a board or an HR team.

Question 2

We are planning an AI transformation - where does this fit?

Accepted Answer

At the start. The diagnostic gives you a verified baseline of who can use AI today, so the plan - training budgets, tool rollouts, pilot teams - is built on measurement instead of self-assessment. Run it first; decide the rest with the results in hand.

Question 3

Is this a training course?

Accepted Answer

No. It is a test. Nobody watches a video or completes a module. You get a measurement of where your people stand, and a specific list of gaps per person and per team.

Question 4

How do you measure whether staff are ready to use AI?

Accepted Answer

In two steps. A short conversation asks each person about their role, their seniority and which AI tools they actually use. Then they write a real prompt for a real task, and that prompt is scored. You see what each person can do, not what they say they can do.

Question 5

How is this different from an AI training course?

Accepted Answer

It is a test, not a course. Nobody sits through a module. Each person spends about five minutes being assessed, and you get a measurement of where your organization stands. What you do with that measurement is a separate decision - and we can deliver the training too, if you want it.

Question 6

How much of an executive's time does this take?

Accepted Answer

The same five minutes as everyone else. Executives take the identical diagnostic, which is the point - leadership scores sit on the same heatmap as every other department. Reading the results takes a few minutes more: one heatmap, one page per team.

Question 7

Can we put this in front of the board?

Accepted Answer

That is what the three deliverables are built for. A heatmap of every department on one page, a readiness assessment for each team, and a one-page scorecard for each person. Everyone is scored the same way, so the numbers hold up to questions.

Question 8

Does it check whether people verify what AI produces?

Accepted Answer

Yes. Checking AI output is one of the things the diagnostic looks at, alongside prompt structure, context grounding and data-safety awareness. Where someone rates themselves highly on checking output but nothing in their task confirms it, the scorecard marks the claim as unverified rather than scoring it.

Question 9

How long does it take per employee?

Accepted Answer

About five minutes. A short conversation covers their role and which AI tools they use, then they write one real prompt and it gets scored. There is no workshop to schedule and no day of lost work.

Question 10

How is the score produced, and is it objective?

Accepted Answer

Two parts, kept separate on purpose. The intake records what a person says about their own skill - their use of AI tools, judgement of AI output, data handling. The prompt task is the objective part: they write one real prompt and it is scored on a fixed rubric - structure, grounding in real context, safe handling of data - the same rubric for everyone. The scorecard shows both sides by side, and any claim the task did not verify is marked as unverified rather than counted as skill.

Question 11

What is a confidence gap and why does it matter?

Accepted Answer

It is the distance between how good someone thinks they are with AI and what their work shows. People generally rate themselves higher than their output supports, and the ones most confident about AI are usually the ones already using it on real documents. Every case is flagged, so you know where to look first.

Question 12

Do you deliver the training as well?

Accepted Answer

We can, if you want it, but it is a separate decision. The diagnostic tells you what to train and for whom, so effort goes where the weakness actually is instead of one generic course for everyone. Many organizations use the results to direct training they already have.

Question 13

Does it only find problems?

Accepted Answer

No, and this is often the more useful half. Most organizations have quiet AI power users and no idea who they are. The heatmap names them, so they can help the rest of the team instead of an outside trainer.

Question 14

How long does a rollout take for the whole organization?

Accepted Answer

You send a link, so there is no phased deployment. Up to around 500 people usually complete within one business day; above that, allow three. The limiting factor is how quickly people open the link, not the platform.

Question 15

Does IT need to install anything?

Accepted Answer

No. There is nothing to install and no account to create. Each employee opens a link, spends five minutes, and is done. If you have specific requirements around sign-on or access control, raise them with the quote request.

Question 16

Will employees feel this is surveillance?

Accepted Answer

Nothing about their daily work is monitored. The only things scored are the answers they give in a five-minute intake and the one prompt they write for it. Results are visible to HR and to managers, which is what makes the heatmap useful, so tell people up front what is being measured and what it will be used for. In our experience the framing that lands is that the diagnostic decides what training the company buys, not who gets promoted.

Question 17

Can we run it again later to see what changed?

Accepted Answer

Yes, and it is worth planning for. Everyone is scored the same way, so a second run is directly comparable to the first - you see what actually changed, not just who attended what. The Enterprise plan includes a quarterly re-audit.

Question 18

How much does it cost?

Accepted Answer

It is priced per engagement, not per seat off a price list. There are three licensing models - a Team Diagnostic Pack for up to 100 seats, an Enterprise Transformation licence for 100 to 5,000 plus seats, and a Consultant Partner licence for firms reselling to their own clients. Tell us your headcount and cadence in the demo-request form and you get a scoped price back.

Question 19

Can we start with one department instead of the whole company?

Accepted Answer

Yes, and most organizations do. The Team Diagnostic Pack covers up to 100 seats and is built for exactly this: a department pilot or a single business unit baseline. The scoring is the same, so the pilot results stay comparable when you widen the scope later.

Question 20

Can consultants run this for their own clients?

Accepted Answer

Yes, that is what the Consultant Partner licence is for. It gives you a portal to manage assessment links, a separate isolated workspace per client, full access to your clients' assessment data, our industry benchmarks, and credit packs you draw down across engagements. Ask for the partner licence in the demo-request form.

Question 21

Can we compare our results against other organizations?

Accepted Answer

Yes, on the Enterprise plan. Your department scores are compared against aggregated industry data, so you can see where you lead and where you lag rather than only reading your own numbers in isolation.

Question 22

What languages is it available in?

Accepted Answer

English, Polish and German, across the whole platform including the employee-facing assessment. If you need another language for a rollout, ask before you scope it.

Question 23

What happens to the prompts our employees write?

Accepted Answer

They are used only to score that person's skill. No model is trained on them, and nothing is shared with third parties. The prompt text appears in that employee's own scorecard as the evidence behind their score, and nowhere else.

Question 24

How is our data handled?

Accepted Answer

Prompts are used only to score skill. No model is trained on them, and nothing is shared with third parties. Each client's assessment data is kept in its own workspace. If you have specific requirements on processing location, retention or a data processing agreement, raise them with the quote request and we will answer them in writing.

Question 25

How does the diagnostic relate to the EU AI Act?

Accepted Answer

Article 4 has required AI literacy from staff who use AI since 2 February 2025, and proving it is process-based rather than certified. Every run leaves a dated, role-aware record of who was assessed and how they scored, which is evidence for the role-based assessment part of that proof. It is one input to your compliance file, not a certificate and not compliance on its own.

Question 26

Does Article 4 of the EU AI Act apply to my company?

Accepted Answer

If any of your employees use AI tools at work - ChatGPT, Copilot, Gemini, or others - your company is a 'deployer' under the [EU AI Act](/en/ai-compliance/ai-act-eu) and Article 4 applies to you. This covers virtually every company using AI in the EU, regardless of size or industry.

Question 27

What does 'AI literacy' mean under the EU AI Act?

Accepted Answer

AI literacy is defined as the skills, knowledge, and understanding needed to make informed decisions about AI deployment and to be aware of AI's opportunities, risks, and potential harm. It's not about becoming an AI expert - it's about understanding what AI can do, what it can't, and how to use it responsibly in your specific role.

Question 28

Is there an official EU certification for AI training?

Accepted Answer

No. There is no central EU certification for AI literacy training. Compliance is process-based - you demonstrate it through training logs, syllabus mapping, and documented role-based assessments. ISO/IEC 42001 (AI Management Systems) serves as a gold-standard reference framework.

Question 29

What documentation proves compliance with Article 4?

Accepted Answer

Companies need three things: (1) Training logs showing who received training, when, and what content they completed. (2) Syllabus mapping proving training covers relevant risks and contexts. (3) Role-based assessments documenting that individual backgrounds were considered when assigning training levels.

Question 30

When did the AI literacy requirement become effective?

Accepted Answer

Article 4 has been enforceable since 2 February 2025. This is not a future deadline - it's already in effect. The full EU AI Act regulation applies from 2 August 2026, but the AI literacy requirement is part of Chapters I and II which applied first.

Question 31

What are the penalties for non-compliance with the EU AI Act?

Accepted Answer

The [EU AI Act](/en/ai-compliance/ai-act-eu) provides for penalties up to EUR 35 million or 7% of global annual turnover for the most serious violations. While Article 4 penalties may be at the lower end, demonstrating non-compliance weakens your organization's overall AI Act posture. Proportionality clauses apply for SMEs and startups.

Question 32

Can existing corporate training satisfy Article 4?

Accepted Answer

Potentially, but only if it meets Article 4's specific requirements: training must be role-appropriate (taking into account technical knowledge and experience), context-specific (covering the actual AI tools your organization uses), and documented (with training logs and completion records). Generic 'AI awareness' seminars typically don't satisfy these requirements.

Question 33

How does AITutoro help with EU AI Act compliance?

Accepted Answer

Article 4 proof is process-based, and one of the three things an auditor looks for is a role-based assessment showing you took individual backgrounds into account. The diagnostic produces exactly that: a dated record of who was assessed, in what role, with what result. It also tells you who needs training and on what, which is where the other two pieces - training logs and syllabus mapping - come from once training is delivered.

Question 34

Does this need to be connected to our LMS?

Accepted Answer

No. The diagnostic runs on a link, so nothing has to be installed or integrated to use it. Results come back as three documents - a department heatmap, a readiness assessment per team, and a one-page scorecard per person - which you can file wherever you keep records. If you need scores pushed into a specific system, raise it when you request a quote and we will tell you what is possible.

Question 35

Can the diagnostic be set up around our organization?

Accepted Answer

Yes, in two ways. The intake asks each person about their own role, seniority and tool stack, so the assessment reflects the work they actually do. And on the Enterprise plan you can define your own departments and tags, so the heatmap is grouped the way your organization is grouped.

Question 36

How do we show this made a difference?

Accepted Answer

By running it twice. Everyone is scored the same way, so a later run is directly comparable to the first - you see which teams moved and by how much, not who attended what. The Enterprise plan includes a quarterly re-audit for exactly this.

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